No audio in Compaq Presario C707TU? Fix it using correct drivers
January 7, 2008
Compaq has a model Presario C707TU which ships with FreeDOS. Many people, like me, wish to purchase a computer without a pre-installed Windows. This help reduce cost. So far so good, but when you install a Windows XP, you need to install some drivers as well to get everything up and running. The manufacturer gives this laptop as Vista compatible system and does not guarantee proper functioning with Windows XP. But for many XP is a better choice than Vista.If you have come to this page through search, chances are you are looking for solving the sound device driver issue. The driver that HP customer centre suggests fails to install and so does the modem. You can keep trying different audio driver to function with your system, but the maximum chances are that you wont find one. Here I would like to share my own experience how I managed to get everything running, without any extra effort.
Please follow the following procedure. If you have already installed any of these move to the next one. If skipping any step doesn’t help adhere to the sequence from beginning.
1. Install Windows XP.
2. Identify your chipset (Optional. This information will help you in searching for appropiate drivers)
Chip Utility:
http://downloadmirror.intel.com/13799/eng/ChipUtil.exe
3. Install the video driver (Intel® Graphics Media Accelerator Driver for Windows* XP)
Video Driver:
http://downloadmirror.intel.com/14388/a08/win2k_xp14311.exe
4. Install the chipset driver ( INF Update Utility – Primarily for Intel® 3, 900 Series Chipsets)
Chipset Driver:
http://downloadmirror.intel.com/13499/a08/infinst_autol.exe
5. Ethernet Driver
Realtek RTL8100CL/RTL8110Sb NIC Driver:
ftp://ftp.hp.com/pub/softpaq/sp30001-30500/sp30156.exe
6. Wireless Driver
Intel Pro Wireless Driver:
ftp://ftp.hp.com/pub/softpaq/sp33001-33500/sp33404.exe
7. Wireless Driver
BroadCom Wireless Driver:
ftp://ftp.hp.com/pub/softpaq/sp32001-32500/sp32156.exe
8. Alps touchpad driver (Synaptic touchpad driver may not work)
Alps Touchpad Driver:
ftp://ftp.hp.com/pub/softpaq/sp25501-26000/sp25796.exeSynaptics Touchpad Driver (Only if the first doesn’t work):
ftp://ftp.hp.com/pub/softpaq/sp35001-35500/sp35444.exe
Now comes the most crucial part where most people have trouble. Installing audio driver and also the modem.
9. First install Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio (Without this your audio driver won’t work)
Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio Driver:
ftp://ftp.compaq.com/pub/softpaq/sp32501-33000/sp32646.exe
10. Install the audio driver
Conexant CX20549-12 High Definition Audio Driver
ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36090.exe
When you install the driver it will give an error message [Media device not found]. Don’t get fooled by this. Now it’s your turn to take control of the system.
Open your “Device Manager”. Look for “High Definition Audio Device”. You will find a yellow mark beside it indicating that the devices is not working properly. Right click and choose to install driver. Don’t let installation wizard do any thing on its own. Don’t let Windows to search for drivers. Choose advanced option of insalling driver by choosing the location on your own. Then choose “Audio, Video, Games Controller” and then don’t choose any driver from the list given by Windows. Click “Have disk”. Now you need to look for a “swsetup” folder in your “C:” drive. This is the drive where HP drivers have been extracted automatically. Look for “sp36090″ [the number of the HP driver] folder in it. If you don’t find the folder in “swsetup” look for the folder in “C:” drive. You will find one “.inf” file in the folder [Don't go into the other folders within 'sp36090' folder]. This is the driver file for your audio device. Select it and proceed irrespective of any warning by Windows. You will have your correct driver installed.
11. Install the modem driver.
Conexant CX20548 Modem Driver:
ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36089.exe
Follow the same procedure as for the audio driver. Just look for “sp36089″ folder this time and choose the driver “.inf” file in the folder. You will have your modem installed.
Now you can enjoy working on your laptop without having that sad look for not having your system configured properly.
If the information given on this page helps you fix your problem, do let me know by posting a comment on the page.
[This post first appeared in my personal blog.]
Entry Filed under: Computers. Tags: Windows XP.
1. Compaq Presario C707TU: N&hellip | January 14, 2008 at 7:28 am
[...] Now comes the most crucial part where most people have trouble. Installing audio driver and also the modem…………..(Read more) [...]
2. aditya bandopadhyay | January 23, 2008 at 12:12 pm
thanx alot!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
3. James | February 20, 2008 at 6:18 am
Hi i having same problem also regarding on the audio drivers. my model is c744tu. I tried to follow the driver links and instructions that u posted. but eventually i got this error msg ” Cannot start driver” . Please help!
REPLY: Hi James, I tried to figure out the drivers for your model but the HP server was out of order. Also, as I don’t know your system configuration it would not be possible for me to suggest anything. Have you tried getting in touch with HP support? If no do this. If the problem persists, please write to me with details of your system and problems faced.
All the best.
4. deepak sivaram | February 28, 2008 at 6:13 pm
hi im also having the same kind of problem my model is c700
.but on the white sticker its written as c713tu.my computer has no voice .tried downloading the conextant and realtek but no use please provide me necessary informations.
5. M Kirby | March 22, 2008 at 5:44 am
works fine , although my touch pad is not working correctly ..curser moves but cannot tap the pad to open files plus I have an unkown device that I canot work out
6. M Kirby | March 22, 2008 at 5:45 am
Im using a C700
7. owais riyaz | April 2, 2008 at 10:40 pm
hi, i m using compaq presario c700 in which sound driver is nt able to install since the beginning i have buyed this system i m nt able to download sound device it was gone to the service centre also bt they were also nt able to solve the problem. i m vry upset plz suggest some solutions as soon as possible. i wll b waitng for ur response.
thnk u
owais riyaz
delhi
8. rey atay | April 14, 2008 at 5:01 am
hi!!!!!, i already installed the audio and modem driver but i’v got problem on my mic it dosent work… pls help…..
9. saikat | April 17, 2008 at 6:58 am
thanks a lot for this.its help me a lot. thanks.
10. Aravind | May 15, 2008 at 9:38 pm
my problem is the sound driver itself. but the idiot in the service centre formatted the C drive and I dont have the swsetup on that drive.. Could u upload or possibly send me that .inf file 4 High Defenition Audio Device pls.. Its really urgent.. Thanx for ur effort.. My email id is aravindandaravind_akm@rediffmail.com
11. Pritam P Hans | May 18, 2008 at 4:22 pm
Dear Aravind,
Sorry that I cannot provide you the required driver directly. But I would recommend you to use the links given in this post for finding your driver. You can also go to HP site directly and get the required drivers. To force feed any driver that might not work, follow the guide.
Hope u get to solve ur problem soon.
Rgds.
12. D | June 2, 2008 at 7:55 am
Thanks
Audio and Wireless were my problem , managed to fix it with your help.
13. Ibrahim Shakhtour | July 3, 2008 at 9:43 am
Thanks alot i was not finding the driver
14. Ibrahim Shakhtour | July 3, 2008 at 10:05 am
I need the Lan Driver
15. bhavesh | July 3, 2008 at 10:58 am
Hi i having same problem also regarding on the audio drivers. my model is c707tu. I tried to follow the driver links and instructions that u posted. but eventually i got this error msg ” Cannot find media devices” . Please help!
my problem is the sound driver itself. but the idiot in the service centre formatted the C drive and I dont have the swsetup on that drive.. Could u upload or possibly send me that .inf file 4 High Defenition Audio Device pls.. Its really urgent.. Thanx for ur effort.. My email id is
dhedhi_bhavesh@yahoo.co.in
16. Mau Reyes | July 19, 2008 at 6:07 pm
Hi, I have a Compaq Presario F700, but I did the same: I changed the Vista for the Xp, So I don’t have sound. Are these drivers for my computer too? where can I find the correct drivers?
I’ve been looking for these in the official hp page, but there is drivers which doesn’t work.
can you halp me?
I have to ask for your apologies but my english is very bad
17. Junix | July 23, 2008 at 6:48 am
Me too I have compaq presario C793TU with vista No sound no webcam. Online drivers provided by compaq have no used at all. My brain has already cracked, so to speak in searching those drivers. It’s a month-old unit.
18. Kiran | August 5, 2008 at 8:08 am
I am using C707TU, i am also facing same problem Audio Driver Proble, Kindly mail me if anybody get solution.
19. 4-G | August 7, 2008 at 12:44 pm
Hi. I’m using Presario C700 with windows XP SP3. Everything seem fine except for the webcam. The problem is: when I’m capturing video using the webcam, no sound heard. Is it the webcam’s microphone was corrupted or I’m using the wrong driver? If it is the driver problem, could you please give me the link to the webcam’s driver.. Thank you.
20. my name is jame | August 8, 2008 at 3:42 pm
Hi, I have a Compaq Presario F700, but I did the same: I changed the Vista for the Xp, So I don’t have sound. Are these drivers for my computer too? where can I find the correct drivers?
I’ve been looking for these in the official hp page, but there is drivers which doesn’t work.
can you help me?
I have to ask for your apologies but my English is very bad
21. Nikhil Tolani | August 9, 2008 at 3:02 pm
I am having Problem while istalling Drivers from Net for Compaq C707TU . If Possible send me mail icluding Attachments of Drivers.
22. Nikhil Tolani | August 9, 2008 at 3:06 pm
I am having Notebook of Compaq C707TU I am having Problems while Installing Drivers specially of Audio Bus and Video. Please send me solution
23. Callum | August 14, 2008 at 10:01 am
Ok I have Installed everything else and its working fine, I can not get my Wireless to activate or work! i have a c700 c74tu comcrap shit thing,
Can anyone please help? I have spent 36+ hours on trying to find this driver all i get is error on install i have windows xp home? and yeah maybe i have to install it in safe mode? i dont know but my WIFI light on the laptop is red and nothing will open or run related to wifi. i HAVE 2GB of ram and i am sick and tired of not having my wifi working?
PLEASE HELP ME
DS_DUD3@hotmail.com
I would appreciate it alot I am so mad!
24. Chase Tankersley | August 19, 2008 at 2:19 am
Hey man i’m having some problems with downloading the High Def. Audio D. My model is SR1900NX .. I can’t seem to find what audio D. i need.. some how mine got Deleted!! Help plz ty*
chase
25. dudz | August 21, 2008 at 7:35 am
is this is suitable for my C793TU model?
Nid response… Tnx a lot